Connect employees and customers with voice and collaboration services.
UCaaS
UCaaS (Unified Communications as a Service) bundles your business’s voice, video, messaging, and collaboration tools into a single cloud-based platform.
IP Trunking/SIP
IP Trunking is the backbone for modern VoIP deployments, empowering businesses with efficient, flexible, and future-proof voice connectivity.
Local Voice
Local Voice over VoIP makes staying connected smarter, faster, and more affordable.
Long Distance
Global Outbound Voice Solutions with SOVA
Connecting customers around the corner or across the world requires a network built for scale, reliability, and simplicity.
Our outbound solutions help organizations streamline telecom management, control costs, and maintain high-quality voice connectivity across their operations.
Key capabilities include:
- Outbound Long-Distance services for cost-effective global reach
- IP-based voice solutions such as SIP Gateway Outbound and Global IP Connect
- Carrier-grade reliability for transporting high-quality VoIP traffic and IP sessions worldwide
- Web-based ordering, invoicing, and reporting tools for easier expense management
- 24/7 support to keep voice operations running smoothly at all times
- SOVA helps simplify global voice deployments, offering enterprises flexible, secure, and efficient options to manage communications while driving productivity and cost control
SBCaaS
SBCaaS enables businesses to enhance and expedite the delivery of unified, real-time communications, connecting people, places, and things globally.
Top Features:
- Faster service availability and reduced cost by eliminating the need for secondary circuit deployment on premises
- Predictable monthly-recurring cost model with flexible licensing options
- Low touch provisioning with enterprise orchestration enabling automated SBCaaS delivery
- Improved security and resilience of IP Voice Communications, UC, and Contact Center service delivery
- Centralized management and reporting tools to assist in pro-active Session Border Control management rather than in reaction to malicious threats or demands on capacity
VOIP
Connect with your customers.
Benefits Include:
Cost Savings
Cut costs by combining intelligent call routing, network IVR functionality, and the carrier-grade reliability of a traditional toll-free network.
Seamless Native IP IVR Solutions
SOVA delivers high-capacity, native IP IVR functionality, providing seamless, efficient voice interaction without protocol conversion.
Service Level Agreement
Our SLAs drive service excellence with clearly defined performance standards and a structured process for handling service claims.
Network Manager (TFNM) Customer Control
Provides near real-time customer control over Toll Free and Local Numbers and hybrid (TDM and IP) customer Contact Center locations.
Managed IP IBX
SOVA partners offers fully managed IP PBX solutions, delivering comprehensive, premise-based unified communications (UC) services with 24/7 global support, proactive monitoring, real-time performance reporting, rapid fault notification, and remote change management.