Streamlining Complexity Into Performance.
At SOVA, we focus on understanding the challenges that define your business. By aligning our services to your goals, we help you navigate complexity, reduce friction, and operate with greater precision.
Network Design
We provide network design and planning for enterprise networks utilizing a team of certified networking engineers. Our design services augment the managed services as part of a full suite of services enabling the transformation process. Design includes sales and customer engineering across contact center, traditional and next generation network technologies. The engineers are also engaged post-sales to support ongoing project-based work.
Project Management
We take care of everything you need to make the transition smoothly. With our in-depth help desk, custom staging coordination, analytics reporting, and customer web portal, our team meticulously handle everything so you can hit the ground running.
Service Delivery & Day 2
SOVA delivers seamless post-implementation support through comprehensive Day 2 services, including proactive incident and change management. Our fully redundant, 24/7 Network Operations Centers ensure continuous monitoring, rapid response, and sustained operational performance.
MACD
Whether you’re scaling up, restructuring, or optimizing existing infrastructure, we handle every aspect of Moves, Adds, Changes, and Disconnects with precision and speed. Our team ensures seamless transitions, minimal downtime, and complete visibility.
Network Rollout
SOVA uses a proprietary, scalable platform to coordinate scheduling, dispatch, and reporting with over 10,000 field engineers, ensuring precise execution and real-time visibility across every deployment.
Manages both the scope of work and the field engineers(“FEs”) performing the tasks
Ensures success with timing and quality control measures while collecting and maintaining data on each engineer
Matches the right engineer to the right job at the right cost to locations across North America
Mobile application allows on-site communication for status updates, support, and real-time troubleshooting
INSTALLATION & COMMISSIONING SERVICES YOU CAN EXPECT
- Staging and Configuration
- Demarc Extensions
- CPE Installation
- Structured Cabling
- DAS & Small Cell
- Fixed Wireless Access
- Test and Turn-up
- De-Installation
- Reverse Logistics
Staging, Integration, Deployment
Centralized staging and kitting are crucial to the success of technology rollouts. SOVA supports this with plug-and-play installation and deployment capabilities built for scale, consistency, and operational precision.
Configuration
CUSTOMIZED ASSEMBLY SET TO YOUR REQUIREMENTS
Hardware and network component assembly pre-configured to your specifications. SOVA will build a solution for your employees on any device with the software and apps they need.
Staff Augmentation
SECURE AND CENTRALIZED DEPLOYMENT PROCESSES
Rather than diverting internal IT resources from critical initiatives, SOVA develops comprehensive deployment plans using advanced tools and proven processes to reduce time, control costs, and maintain focus on core priorities.