Partner Inquiries

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    Customer Service Inquiries

    For Customer Service issues, please click here.

    SOVA is Platinum Level in the Verizon Partner Program.

    For over 26 years, SOVA has been a Verizon-focused Master Agency known for our top-level knowledge, support, quoting tools and compensation.

    We work hard to deliver the best and most profitable Verizon experience, offering access to their full portfolio of services and products. SOVA supports sales to all Verizon market segments including Corporate/Enterprise, Mid-Market, Medium Business, and Mass Market. Contact us today to learn more about our lucrative Verizon program.

    Fast Facts about SOVA and our Partner Program

    • Verizon Focused Master Agent
    • Verizon Partner for over 24 years
    • Platinum Level in Verizon Partner Program
    • Experienced SOVA and Verizon Sales and Order Support

    Customized Programs for:

    • Telecom Agents, Consultants
    • VARs, MSPs, TEMs
    • IT Solutions Providers
    • Interconnects
    • Telesales Organizations

    Top-Tier Benefits include:

    • Verizon’s full portfolio: Network, Wireless, Mobility, Security, I-LEC, SDN, One Talk
    • Lucrative, Platinum Level Commissions
    • Top-Level Support, Sales Tools, and Trainings
    • No quotas, No minimums, No commitment

    Product/Sales Support

    Pricing, quotes and presentations – quotes@sova.com
    Product and promotion questions – support@sova.com

    Order Submission/Status/Escalation

    Order submission – orders@sova.com
    Wireline Order Status questions – provisioning@sova.com
    Order Escalations – orderescalations@sova.com

    Wireless Quotes/Orders

    Pricing, Quotes, Presentations – quotes@sova.com
    Wireless Order Status – vzwstatus@sova.com

    Other

    Commission inquiries – commissions@sova.com
    AgentView questions/problems – agentview@sova.com

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