A Global leader
SOVA is a recognized global leader in modernization of networks, technology as a service, telecommunications, and field services. We support both customers and agents with sales, design and engineering, staging/kitting, third party logistics, and global sparing in our network of depots.
We have built internal teams and support mechanisms to accelerate adoption on modern technologies such as Fixed Wireless Access, Network Modernization, and ongoing monitoring and maintenance.
Simplified Process
Unmatched level of flexibility to our agent network.
Dedicated Support
Enterprise customers and VARs benefit from customized portals.
Easy On-Boarding
Internal teams and support mechanisms accelerate adoption.
Expedited Service
We provide real-time monitoring with mission critical applications.
Empowering our customers for over 30+ years
SOVA has been empowering our partners, agents, and customers for over 30 years. During this time, we have developed deep strategic relationships with Verizon in both the wireline and wireless business units. As a Business Agent, Verizon’s top level of partner, we remove points of friction and have developed proprietary processes to speed up every facet of transacting business with clients and agents.
Our Team
SOVA is a market leader in providing cutting-edge communications, connectivity and collaboration solutions focused on digital transformation. Our team provides true enterprise class services to our customers.
SOVA is your complete Verizon solutions Trusted Advisor.
30+
Years Verizon Partner
5
Offices: FL, GA, MI, PA, TX
15
Year Average Employee Tenure
Exclusive Verizon Partner
SOVA is distinctive in the Business Agent program because we are a Verizon exclusive partner which results in our ability to specialize our processes and employee activities to best support Verizon’s sales processes. Verizon is a fast-paced technology company and with that rapid pace of innovation, SOVA is uniquely positioned to help our agents stay at the forefront of new programs and technologies.
Exceptional Support from virtually any location.
SOVA is a global managed services company that can support customers in virtually any location. Our partnership with Verizon spans both wireless, which is domestic, and wireline which is global.
We provide equipment and services for:
- Network
- Internet
- Wireless – Smartphones, Tablets, One Talk and IoT devices
- SD-WAN
- Routers including Failover and Management
- Security
- VoIP
- And more
Jay Bock
CEO, SOVA
As CEO of the Endeavor family of companies which includes SOVA and Unified Connection (“UCX”), Jay is responsible for driving strategy to create a leading connectivity platform through acquisitions and rapid organic growth built on traditional strengths in infrastructure services, support, and managed services. Under Jay’s leadership, Endeavor has combined multiple companies focused on connectivity, connectivity management, and advanced managed and professional services. We are a market leading solution provider in cutting-edge communications, connectivity, and collaboration solutions enabling a complete end-to-end solution for our partners and customers.
Jay is a multi-C-suite executive and co-founder with 20+ years of career building and leading teams focused on services and support within the IT industry and returning value to shareholders. Jay is a graduate of the University of California at Santa Barbara.
Ethan Blodgett
Chief Operating Officer
Ethan Blodgett leads Operations, Customer Experience, and Product to drive scalable growth and service excellence. With nearly 30 years of experience in global network operations, managed services, and product leadership, he has a proven track record of building high-performing teams and delivering innovative solutions for enterprise customers. Prior to Endeavor, Ethan served as VP of Product Management at Lumen Technologies, leading a $2B+ portfolio spanning security, communications, and managed services. Ethan holds a Bachelor of Science from Texas State University.
Mike Gandy
Senior Director of Enterprise Sales
Michael Gandy has spent more than 20 years helping organizations grow, transform, and build stronger commercial teams. Most recently, he led a $200M+ enterprise business across multiple regions at T-Mobile, partnering with Fortune 1000 and Global 500 companies on complex business and technology challenges. He brings a reputation for building strong leaders, creating high-performing cultures, and turning executive relationships into meaningful, long-term partnerships.
Jeff Kosik
Associate Director of Commercial Sales
Jeff brings 18 years of experience in business channel leadership, strategic field sales, and operational execution. In his most recent role with Verizon, he was Director of a high-performing B2B Mid-Market sales organization in the NorthEast and recognized nationally for driving strong competitive win rates and expanding the partner ecosystem. Jeff holds a Bachelor of Science in Operations Management from Southern New Hampshire University.
Rick Hoag
VP, Sales
Rick has been a key leader at Unified Connection (UCX) since its inception in January 2015, helping shape the company’s growth, market expansion, and organizational strategy. He has played an instrumental role in building high-performing sales organizations across multiple regions, developing go-to-market strategies, and driving financial planning and business growth initiatives.
Prior to joining UCX, Rick spent 27 years with Verizon, where he held numerous leadership positions with increasing responsibility. As an executive sales leader, he specialized in Enterprise IT infrastructure and network services, partnering with organizations to design, position, and implement transformative technology solutions that aligned with their strategic business objectives.
Tom Lair
President, UCX
Tom Lair is a tenured Executive Leader who presents a full array of General Management, Sales and Marketing expertise. He is recognized as a leader in our industry for establishing and communicating proper market strategy, implementing organizational vision and executing against tactical leadership requirements to drive company goals and revenue. Tom is known for expanding market share in companies through his strategic and tactical leadership focus and abilities. He is accomplished at building start-up organizations and leading sales organizations from mid-tier sized firms to Fortune 500 companies.
Tom has also held numerous senior leadership positions including: Unified Connection (President & CEO), Verizon (AVP Sales), Masergy Communications (VP Sales), Qwest (RVP Qwest Solutions), Broadslate Networks (VP Sales), and Expanets(Corporate Director Sales and Marketing Operations).
Mark Buratczuk
VP, Channel
Mark Buratczuk, VP of Channel, is an experienced marketing and channel leader with a background in wireless communications and network hardware. Prior to his role at Endeavor, Mark led Private 4G/5G channel sales at Samsung Networks and held leadership positions at Verizon Business. He is a graduate of Purdue University with an MS in Communications.
Chad Foos
Director of Business Development
Chad Foos brings a powerful understanding of technology and the implementation of network security to SOVA. He has been involved with various security companies, including 3G International (acquired by RSA Security), and Technology Industries which supports mission critical applications for the Department of Defense. Chad has played a role in developing proprietary technology that is currently integrated with government employees Smartcard’s at numerous U.S. Defense installations. Chad has been a SOVA employee since 2016.
Sandie Osterhus
Director of Channel
Sandie Osterhus is SOVA’s Director of Channel. She specializes in driving channel growth and strategic partnerships across all of our programs with Verizon. She’s one of the first point of contacts for our Sub-Agents and VARs and is dedicated to providing them with continuous support throughout their partnership with SOVA. Prior to joining SOVA, Sandie ran a Verizon focused call center for 8 years.
Angela Welby
Program Manager
Angela Welby is SOVA’s Program Manager. She plays an integral role in the on-boarding and program enablement process, managing agreement documents and communications for new and existing partners. In addition she assists with the implementation of marketing initiatives. Angela is a graduate of The Pennsylvania State University with a degree in Advertising. She has been an employee of SOVA since 2003.
Lisa Hoskins
Director of Sales Support
Lisa Hoskins is SOVA’s Director of Sales Support. Lisa and her team are responsible for quote generation, and providing product and promotional information. She has extensive knowledge of Verizon services and has assisted in the configuration of many complex networks for clients. Lisa has over 17 years experience working in the Telecommunications industry. Prior to SOVA, she worked at Cavalier Telephone, Talk.com and ABA Communications. Lisa has been an employee of SOVA, Inc. since 2002.
Trisha Vaughan
Director of Order Implementation
Trisha Vaughan is SOVA’s Director of Order Implementation. Trisha and her team support SOVA’s multiple sales channels. They are responsible for order entry and tracking, training on Carrier systems, billing error resolution, and general support to the Agent community. Trisha holds a BA in Psychology from King’s College and a Masters Degree in Organizational Management from Misericordia University. Trisha has been an employee of SOVA, Inc. since 2009.
Jami Lapchak
Wireless Sales Support Manager
Jami Lapchak is SOVA’s Wireless Sales Support Manager. Jami is responsible for quote generation and order placement, as well as providing product and promotional information on the Wireless side. She has over 20 years of Telecommunications experience and has extensive knowledge of Verizon products and systems, having working in SOVA’s Provisioning department and Call Center. Prior to career with SOVA, Jami held positions at ATC Telecom, Worldcom, and Allegiance Telecom. Jami has been a SOVA employee since 2002.
Maria Musko
Vice President and Controller
Maria Musko is responsible for overseeing the company’s accounting and finance operations as well as cash management, insurance, and credit. She has 18 years of accounting experience in both the public and private sectors in various industries. Maria holds a Bachelor of Science Degree in Accounting from the University of Scranton.
Tannish Welch
VP, HR
With 20+ years experience in Human Resources and Operations, Tannish Welch is a results focused executive. As the VP of Human Resources, her responsibilities include directing and overseeing the Talent Acquisition, Training, Career development, Performance Management, Diversity and Inclusion and Benefit programs. Tannish is also responsible for the payroll, quality and safety departments. Tannish’ s career started with AT&T in Customer service-centric roles, focusing on the importance of communication, collaboration, and teamwork. Her previous experience, led to numerous leadership positions at AT&T, Lucent Technologies and Alcatel-Lucent.